By Eleftherios Sieittanis · Updated: 3 July 2026
Airbnb Automatic WhatsApp Messages for Guests
In short: bookings are the easy part — the messaging around them eats your time. Automate it: guests get check-in instructions with photos of the keys, cleaning crews get the month's schedule — all on WhatsApp, automatically.
Why WhatsApp, not email
Guests read WhatsApp — open rates are far higher than email, and messages don't get lost in spam. For a message that absolutely must be read (how do I get into the property?), that matters.
What gets automated
- Guest check-in. The day before arrival, each guest gets the access instructions and photos of where the keys are — entrance, key box, smart lock.
- Cleaning schedule to crews. Your cleaning team gets every booking of the month on its own line, with the total number of cleaning jobs.
Use the official WhatsApp Business API — not a personal number
The key is not to send from your own phone. Bulk messages from a normal number look like spam and get blocked. Meta's official WhatsApp Business API is approved, reliable, and won't get banned.
How it works
- Set it up once. Instructions + photos per property, and your cleaning contacts.
- Bookings sync. Guests and phone numbers come from your channel manager.
- It sends itself. Messages go out at the right moment — nothing to remember.
Included free
With GreekStay, automatic WhatsApp messaging is included free in every subscription — alongside the automatic preparation of your AADE declarations. Your bookings feed both the filings and the messages.
Automate your declarations
GreekStay Manager connects to Airbnb, Booking & your channel manager and auto-prepares your AADE & TAKK filings — correct amounts, on time.
Frequently asked questions
- Can I send automatic WhatsApp messages to Airbnb guests?
- Yes, through the official WhatsApp Business API. With GreekStay you set it up once and messages send automatically — no typing per booking.
- What messages get automated?
- Two: the guest check-in message (access instructions + photos of the keys, the day before arrival) and the monthly cleaning schedule to your crews (every booking of the month on its own line).
- Will my number get banned?
- No, as long as you use the official WhatsApp Business API — it's Meta-approved. Bulk messages from a personal number, by contrast, get blocked.
- Is there a cost?
- With GreekStay, automatic WhatsApp messaging (guests + crews) is included free in every subscription.
- Do guests need to save my number?
- No. The message reaches their WhatsApp normally; if they want, they can simply reply.
Informational content, not tax advice. Confirm current amounts/deadlines with AADE or an accountant.